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Introducing Data-Driven Insights for Libraries

Introducing Data-Driven Insights for Libraries

Project Overview

Project Overview

Imagine a world where librarians are not just custodians of books but empowered decision-makers, armed with real-time insights and data-driven strategies. This project is a fresh attempt at rethinking how libraries operate, transforming mundane tasks into strategic opportunities.

The Problem

The Problem

Libraries and Librarians often struggle with:

  • Limited access to actionable data insights.

  • Challenges in understanding user behavior and preferences.

  • Inefficient resource allocation due to lack of data-driven strategies.

The Solution

The Solution

A centralized dashboard with key insights and real-time data would enhance decision-making and improve user efficiency :

  • Real-time monitoring of circulation trends and resource usage.

  • Centralized, visual representation of key metrics across the library ecosystem.

  • Helps users to take preventive actions rather than reacting to issues after they arise.

My Role

Lead Designer

Platforms

Web App

Timeline

March 2024 - June 2024

Detailed Case Study

Detailed Case Study

Persona

Persona

Sakshi Kushwaha

Head Librarian at a mid-sized public library

Head Librarian at a mid-sized public library

wants easy way to improve library services, understand patron needs, and manage resources better.

Age: 45

Location: New Delhi

Tech Proficiency: Moderate

Gender: Female

Goals

Enhance library services based on patron data.

Enhance library services based on patron data.

Optimize collection development to meet patron needs.

Optimize collection development to meet patron needs.

Allocate resources effectively to improve user satisfaction.

Allocate resources effectively to improve user satisfaction.

Frustations

Difficulty in accessing and interpreting data.

Difficulty in accessing and interpreting data.

Limited tools to analyze user engagement.

Limited tools to analyze user engagement.

Challenges in justifying budget allocations without solid data.

Challenges in justifying budget allocations without solid data.

Process

Process

User Research

Conducted interviews with 20 library professionals to understand their data needs and challenges.

Distributed surveys to gather quantitative data on current data usage in libraries.

Analyzed existing library data systems to identify gaps and opportunities.

User Research

Conducted interviews with 20 library professionals to understand their data needs and challenges.

Distributed surveys to gather quantitative data on current data usage in libraries.

Analyzed existing library data systems to identify gaps and opportunities.

User Research

Conducted interviews with 20 library professionals to understand their data needs and challenges.

Distributed surveys to gather quantitative data on current data usage in libraries.

Analyzed existing library data systems to identify gaps and opportunities.

Insights

Libraries possess vast amounts of data but lack the tools to extract actionable insights.

There is a strong need for user-friendly analytics tools tailored to the library context.

Data-driven decision-making can significantly enhance library services and user satisfaction.

Insights

Libraries possess vast amounts of data but lack the tools to extract actionable insights.

There is a strong need for user-friendly analytics tools tailored to the library context.

Data-driven decision-making can significantly enhance library services and user satisfaction.

Insights

Libraries possess vast amounts of data but lack the tools to extract actionable insights.

There is a strong need for user-friendly analytics tools tailored to the library context.

Data-driven decision-making can significantly enhance library services and user satisfaction.

Design Solution

Analytics dashboard to help libraries with overview of essential library metrics (KPIs)

Identifies gaps in the collection and suggests better acquisition strategies,

Helps optimize staffing and budgeting using real-time data.

Design Solution

Analytics dashboard to help libraries with overview of essential library metrics (KPIs)

Identifies gaps in the collection and suggests better acquisition strategies,

Helps optimize staffing and budgeting using real-time data.

Design Solution

Analytics dashboard to help libraries with overview of essential library metrics (KPIs)

Identifies gaps in the collection and suggests better acquisition strategies,

Helps optimize staffing and budgeting using real-time data.

Testing & Iteration

Conducted usability testing sessions with 10 librarians to gather feedback on the platform's interface and functionality.

Implemented A/B testing to compare different dashboard layouts and features.

Collected feedback through surveys and interviews, leading to iterative improvements in the platform's design and features.

Testing & Iteration

Conducted usability testing sessions with 10 librarians to gather feedback on the platform's interface and functionality.

Implemented A/B testing to compare different dashboard layouts and features.

Collected feedback through surveys and interviews, leading to iterative improvements in the platform's design and features.

Testing & Iteration

Conducted usability testing sessions with 10 librarians to gather feedback on the platform's interface and functionality.

Implemented A/B testing to compare different dashboard layouts and features.

Collected feedback through surveys and interviews, leading to iterative improvements in the platform's design and features.

Outcomes

Outcomes

A 20% increase in adoption rates of the product overall
A 20% increase in adoption rates of the product overall
A 15% improvement in resource allocation and planning efficiency.
A 15% improvement in resource allocation and planning efficiency.
25% faster desicion making with timely grasp of key metrics
25% faster desicion making with timely grasp of key metrics

Key Learnings

Key Learnings

Design for the User

Building tools for specialized fields like libraries requires a deep understanding of user needs

Design for the User

Building tools for specialized fields like libraries requires a deep understanding of user needs

Design for the User

Building tools for specialized fields like libraries requires a deep understanding of user needs

Iterate and Improve

Regular feedback and updates help keep the tool useful and easy to use.

Iterate and Improve

Regular feedback and updates help keep the tool useful and easy to use.

Iterate and Improve

Regular feedback and updates help keep the tool useful and easy to use.

Power of Data

Giving library staff access to clear insights helps them improve services and manage resources more effectively

Power of Data

Giving library staff access to clear insights helps them improve services and manage resources more effectively

Power of Data

Giving library staff access to clear insights helps them improve services and manage resources more effectively

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